The driving force behind innovation and productivity in the United States is the Original Equipment Manufacturer (OEM) industrial marketplace, the backbone of supply chains that serve the automotive, aerospace, electronics, and industrial machinery industries. OEMs are a group of specialized manufacturers who produce components, subsystems, and technologies that are integrated into finished products by Value-Added Resellers (VARs) or end product manufacturers.
Operating in a business to business (B2B) environment, OEMs provide efficiency, specialization, and scalability that allows their customers to focus on design, branding, and customer experience, while OEMs provide high-quality, mission-critical parts. The structure, industries, and distributor relationships in this ecosystem are essential for American manufacturing and industrial production to continue to evolve in a global, digitally connected economy.
Working with an OEM source is important for reducing maintenance costs, improving asset performance, and removing downtimes. OEMs are part of the grand scheme of modern manufacturing in that they provide the cooperation, teamwork, and resources that alleviate certain aspects of industrial operations. They produce the parts, components, machinery, and equipment that enables manufacturers to produce their end products.
OEMs have capabilities that their clients do not have that include the resources and facilities necessary to complete finished end products. Essential parts are outsourced to OEM companies, who use their expertise, high quality tools, and trained staff to manufacture needed parts. In essence, OEMs are a service for VARs that enables VARs to sell their products to end users or the public.
In essence, OEMs provide a “finished” product that can be a component of a larger product, such as a Briggs & Stratton engine for a Toro mower. In such an instance, the engine can be sold alone as well as part of a mower. The concept of OEMs stretches beyond the traditional view of manufacturing where a company produces every part or component of a product.
The concept of OEMs is in some ways similar to Henry Ford’s little factories that were placed in rural areas around Detroit to provide support for small towns. Local residents and farmers were given jobs for producing parts for Ford’s larger plants closer to Detroit.
Original Equipment Manufacturers (OEM) vs Original Design Manufacturers (ODM) vs Aftermarket
Before digging into the many facets of OEMS, it is important to understand the difference between OEMs, ODMs, and aftermarket, which can be confusing. Industrial operations and manufacturers need to understand the differentiation between these three key market components in order to comprehend the spectrum of modern manufacturing.
An OEM is a manufacturer that has the abilities to produce products in accordance with customer specifications. The items OEMs make meet the exact parameters required by their client, including machinery and raw material’s constraints. OEMs provide solutions for a wide array of companies who have limited resources and limited manufacturing capabilities.
The skills of OEMs make it possible to produce products without concerns regarding buildings, staffing, and maintenance issues. Clients manage product design, do market research, marketing, and product testing while OEMs produce the parts and components to ensure the quality of final products.
The success of an OEM depends on being “designed in” to the first generation of a product. When the product becomes successful and accepted by federal agencies, such as the FDA, the OEM is locked in for the life of a product, assuring them ongoing work and sales. This is another example of the codependency between OEMs and VAR.
This factor of OEMs and VARs working together is the reason that VARs work closely with design engineers at OEMs to build custom solutions to match an OEM’s specifications. The working relationship can guarantee a five to ten year run.
ODMs are completely different from OEMs. They conceptualize, research, design, and manufacture products in house for their customers. ODMs operate as white labels where products are designed and produced as a generic brand sold to other businesses or as private labels for a key market. In essence, ODMs do R and D, testing, and manufacturing of complete products for another company.
Original Equipment Manufacturer (OEM) vs Original Manufacturer (ODM) vs Aftermarket
Feature
OEM Parts
Aftermarket Parts
ODMs
Definition
Parts produced by the original manufacturer for use in their products
Parts produced by third party companies for replacement, repairs, or upgrades
Companies that design and manufacture products to be rebranded by other companies
Quality
Typically, higher quality, designed to fit and function exactly like the original parts
Quality can range from lower than to higher than OEM, depending on the manufacturer
High-quality, often customized to meet specific requirements of the brand purchasing them
Price
Generally, more expensive due to higher quality and precision
Less expensive but can cost more for high-performance parts
Varies based on customization and production scale and can be competitive
Warranty
Often come with warranties from the original manufacturer
Warranty varies by manufacturer; some may offer limited or no warranty
Typically provided by the ODM to the brand, which then offers its own warranty to end customers
Business Focus
Focuses on manufacturing components for integration into the company's own products
Focuses on producing parts for the aftermarket, often for repair and upgrade purposes
Focuses on designing and manufacturing products to be sold by other companies under their own brand
Product Customization
Limited customization; parts are made to specific standards for the original products
Offers a wide range of options; consumers can choose based on performance, price, and other preferences
High level of customization; products are designed to meet the specific needs and branding of the purchasing company
Examples
Automotive parts (brake systems by Bosch for Volkswagen)
Car accessories, computer components like graphics cards
Consumer electronics (e.g., smartphones designed by an ODM for a major brand)
One of the confusions about OEMs is in regard to aftermarkets, which produce parts, components, and sub-components that are built to be like OEM products. Parts manufactured by aftermarket companies are used for the repair or enhancement of original products. Aftermarket is a secondary market that sells parts for products that have been sold on the original market. They attempt to compete with OEMs, which is challenging due to the adherence by OEMs to manufacturing regulations. The prevalence of aftermarket is mostly found in the automotive industry.
The Factors that Separate OEM from Aftermarket
The one factor that stands out regarding aftermarket parts is their cost, which is much less than OEM parts. The difference in cost is achieve through production methods and the types of raw materials.
The benefits of OEM parts are
Quality: Aftermarket parts are not always made from high-quality materials, which leads to part failures that negate the initial savings.
Performance: OEM parts are specifically designed for a product. They deliver optimal performance.
Original: OEM parts are made for the original manufacturer following the manufacturer’s specifications and requirements.
Compatibility: Since OEM parts are part of the original design, they smoothly fit into a product's mechanism.
Longevity: OEM parts are made of the same materials as original parts, which makes them far more reliable.
What OEMs Do
The foundation of modern industrial manufacturing is built on the products provided by OEMs. The largest companies in the world depend on OEMs as sources for a wide variety of services that support, enhance, and provide capabilities that would otherwise be too costly and time consuming.
Produce parts and components: OEMs specialize in manufacturing parts or components that are sold to other companies.
Supply to Value-Added Resellers (VARs): OEM produced components and products are used by other companies in the assembly of their finished goods.
Focus on B2B model: OEMs primarily operate in a business-to-business (B2B) model, targeting companies that require specialized components or products that a company cannot manufacture itself.
Expertise and specialization: OEMs have expertise in specific manufacturing areas, such as electronics, automotive parts, or industrial machinery.
Enable core competency focus: By providing specialized industrial services, OEMs allow their customers (VARs) to focus on their core competencies, such as design, marketing, and customer service.
Characteristics of the OEM Industrial Marketplace
Specialization: An OEM has the expertise and knowledge as to how to produce and build a specific component at the proper scale. They have the foundational engineering and skill regarding the complexities and challenges related to their specialty. This focus allows them to see exactly what is needed and deliver it to meet VAR expectations.
Collaboration: Partnering with an OEM is a strategic alliance between companies for the production of goods. Collaboration has become a fundamental part of business relationships that has arisen from studies of successful businesses. The partnership between OEMs and VARs ensures that the components provided by an OEM aligns with the quality and standards of a VAR and meets their strategic goals. This close relationship ensures the compatibility and functionality of manufactured components.
Invisibility to consumers: Consumers are generally unaware that a product contains components from OEMs, as the final product is marketed under the brand of the VAR. Although OEM components are critical parts of products, they are so seamlessly integrated into final designs that buyers don’t know that they were produced by an OEM.
Reduced development time: Since OEMs are specialists in their product field, they require less lead time in the development and manufacture of a part or product. They have all the necessary research, knowledge, production capacity, and expertise necessary. OEMs quickly, smoothly, and efficiently supply required parts.
Cost: One of the major reasons that companies depend on OEMs is due to the ability of OEMs to provide high quality parts at a reasonable cost, which reduces the overall cost of a product. VARs are unable to replicate the quality and precision of OEMs without incurring higher costs. In contrast, OEMs can quickly adapt their processes to accommodate VAR needs, saving on R&D and VAR staffing.
Examples of OEM Services
The partnerships between OEMs and VARs reduce costs and expand the market reach of a company. Companies can focus on their strengths while OEMs provide high quality parts and components. Partner management ensures quality and streamlines the supply chain as it facilitates global expansion.
Automotive Manufacturing: In the automotive industry, OEM partnerships are critical for sourcing key components like engines, transmissions, and electronics.
OEMs like Bosch and Continental manufacture components that are integrated into cars sold by BMW, Ford, and Mercedes-Benz. These partnerships are crucial for maintaining product quality and meeting production deadlines. Manufacturers partner with OEMs to ensure timely delivery and compliance with safety standards.
Consumer Electronics: Electronics companies use OEM microprocessors, screens, and batteries. Smartphone manufacturers partner with OEMs to supply displays. These partnerships allow companies to focus on product design and user experience, ensuring that all components meet quality standards. Automation helps streamline these collaborations, ensuring that products launch on time.
Energy Production: In the energy sector, OEMs have a significant impact on the quality and performance of turbines, solar panels, and battery systems, which require adherence to highly technical specifications. The quality of OEM components is vital for ensuring efficient and reliable energy production. OEMs manage equipment delivery, maintenance, and ensure compliance with environmental regulations.
Financial Services: A major part of financial services is software solutions that manage transactions and data. Banks partner with OEMs to create custom methods for payment processing. Financial institutions require the latest technology to ensure their services are secure and compliant with industry regulations. The nature of the services provided by OEMs enables financial institutions to have reliable and secure software products.
Food and Beverage: The regulations for the food and beverage industry require equipment that are in compliance with hygienic and sanitary standards. This includes packaging and processing equipment as well as various types of machinery. In the beverage industry, OEMs provide highly efficient bottling systems that meet product quality and production demands.
Technology: Many of the components for PCs are manufactured by OEMs. Lenovo and Dell use OEM products to build their computer products. Lenovo may include an operating system from Microsoft, processor from Intel, and software from Adobe. These collaborative efforts ensure the quality and performance of PCs.
Retail: In retail, OEM products and parts have substantially more value than aftermarket products due to OEMs adherence to the stipulations provided by the VAR. Aftermarket products tend to be less expensive, are of lower quality, and do not carry the warranty of an OEM. When a customer purchases an OEM product or part, they know that they are getting the same quality as that of their original purchase. The Briggs & Stratton engine is a perfect example.
OEMs offer companies the opportunity to purchase specialized reliable components at low cost using the expertise and technical capabilities from experienced manufacturers. The heart of modern innovation can be found in OEMs, who push their boundaries by investing in research and technologies to improve their components and create new solutions.
Industries Included in the OEM Industrial Marketplace in the USA
The OEM industrial market is diverse encompassing a wide range of industries. It involves companies that produce components or products that are integrated into products sold by other companies.
Industries Included in the OEM Industrial Market in the USA:
Automotive: OEMs supply engines, transmissions, and electronic components to auto manufacturers. The process involves a tiered supply chain where different suppliers contribute components at various levels.
Electronics: Electronics relies heavily on OEMs for core components, like processors, memory chips, and display panels for devices such as smartphones and computers.
Aerospace: OEMs provide aircraft engines, avionics, and landing gear to aircraft manufacturers. The aerospace industry relies on OEMs to supply critical systems that contribute to the overall performance and safety of aircraft.
Medical Devices: OEMs for medical devices are specialist in the manufacture of medical equipment, including scanners, surgical tools, and monitoring systems. The strict regulations regarding medical instruments requires manufacturers to adhere to government and professional standards.
Information Technology (IT): OEMs supply hardware components to IT such as servers, storage devices, and networking equipment, as well as software for operating systems. Major tech OEMs include Dell EMC, HPE, and Lenovo that create complex network technological innovations.
Industrial Machinery and Equipment: OEMs contribute components for industrial machines and equipment used in manufacturing, construction, and other sectors.
Energy: OEMs provide components for energy production systems like turbines, solar panels, and battery storage.
Consumer Goods: OEMs are involved in the manufacturing of various components for consumer appliances and products.
Essentially, the OEM market includes any industry where manufacturers rely on other companies to produce parts or subsystems for their final products.
The Future of OEMs
Technology has revolutionized production processes and changed the fundamentals of modern manufacturing. OEMs are prepared for the innovations that will improve efficiency, productivity, and sustainability. The injection of the many new technologies is transforming the way companies do business.
Artificial Intelligence (AI): AI is reshaping how OEMs run their businesses. It is predicted that the use of AI will improve efficiencies, provide predictive maintenance, optimize product design, augment customer analysis, and enhance after sales support.
Internet of Things (IoT) Devices: IoT collects real time data on machinery and equipment, which is used to monitor assets and predict failures. The collected information is downloaded into analytics software for prescribing maintenance to reduce downtimes.
Edge Computing: Edge computing enables faster data processing for IoT devices to provide insights quicker and localized. It has lower latency for real time responsiveness for immediate information on equipment performance. A key element of edge computing is cloud computing, which provide flexibility and a scalable infrastructure for production processing for quicker access to high volumes of data.
Augmented Reality (AR) and Virtual Reality (VR): AR and VR are technologies that improve customer experiences. AR improves real world work by quickly providing digital information while VR is able to create simulated environmental conditions. The use of these technologies is ever growing as engineers find more uses.
Blockchain: Blockchain reduces fraud and improves relationships with OEMs by providing smart contracts. When products are delivered from an OEM, blockchain marks delivery completed, and payment is immediately executed. Blockchain can track the authenticity of parts and components to ensure they match required quality.
The Function of Distributors in the OEM Industrial Marketplace
In the US industrial OEM marketplace, distributors play a crucial role in bringing products to market and supporting manufacturers.
The role of distributors in helping Original Equipment Manufacturers (OEMs) with aspects of their business include:
Accessing fragmented customer bases: Distributors act as intermediaries, allowing OEMs to reach a wider range of customers who may be scattered geographically or have diverse needs.
Holding inventory: Distributors can manage inventory levels on behalf of OEMs, reducing their burden of warehousing and minimizing associated costs.
Managing working capital: By taking on inventory and handling customer payments, distributors help OEMs free up working capital.
Aggregating products: Distributors can consolidate products from different OEMs, offering a more convenient and efficient solution for end customers who may need a range of items.
Offering additional services: Distributors often provide value-added services like training, product support, and aftermarket services to customers.
However, the distribution landscape is changing, and OEMs might consider growing or introducing direct-sales channels to gain competitive advantages. Although distributors have historically played a vital role in OEM success, a shift towards direct sales might become more prevalent in the future.
Connecting OEMs to Customers
Market access: Distributors help OEMs reach a fragmented customer base that might be difficult to reach directly.
Reaching key customer segments: Distributors are particularly effective in reaching key end-customer segments in the value chain.
A new dawn for industrial channels: Meet customers where they want
Distributors have traditionally helped OEMs access a fragmented customer
base, hold inventory as needed, manage working capital, aggregate products
for end customers, and provide technical support. But now, as customer expectations rise and digital channels expand, distributors must reinvent how they create value—meeting customers where they want, when they want, and how they want it (C. Angevine, B. Ellencweig, A. Gupta, and D. Shafi, 22 Sept, 2022).
How Does the OEM to Distributor Process Work?
Distributors buy products from OEMs, store them and sell them to customers in their designated territories. Distributors also provide local customers with technical support and other services, depending on the product.
Facilitating the Supply Chain:
Purchasing and stocking products: Distributors purchase products from OEMs to be sold to their customers. This facilitates distribution through the supply chain.
Inventory management: They help manage inventory, reducing the burden on both manufacturers and users. They can hold inventory, manage working capital, and offer services like just-in-time delivery.
Logistics and delivery: Distributors handle logistics, storage, and delivery, ensuring smooth movement of goods from manufacturing to the end customer.
Multiple sourcing channels: They develop multiple sourcing channels to prevent supply-related downtime and maintain customer relationships.
Handling paperwork and invoicing: Distributors manage the paperwork, invoicing, and collections involved in the process.
Providing Value-Added Services:
Technical support: Distributors provide local customers with technical support and other services, depending on the product.
Aftermarket services: They offer aftermarket services, cost reduction strategies, and process optimization.
Training and product support: Distributors offer additional services like training and product support to customers.
Aggregation and customization: Distributors can aggregate products for end customers and sometimes offer value-added packages.
Sourcing hard-to-find components: Independent distributors specialize in sourcing obsolete and hard-to-find components.
Marketing and Sales:
Marketing products: Distributors market products on behalf of OEMs.
Expanding geographical reach: They help OEMs extend their geographical reach.
Attracting and serving customers: Distributors and OEMs collaborate to attract, serve, and retain mutual customers.
Types of Industrial Distributors:
General-line distributors: Stock a broad range of products, acting as "supermarkets of industry".
Specialist firms: Carry a narrow line of related products.
Stocking distributors: Focus on on-time delivery at agreed-upon prices.
Stocking distributors with technical knowledge: Provide technical product knowledge and capabilities.
Stocking distributors with technical knowledge and pricing latitude: Offer flexibility in pricing.
Exclusive or non-exclusive distributors: May be exclusive to one OEM or offer products from multiple manufacturers.
In summary, distributors are key partners for OEMs in the industrial marketplace, providing essential services that bridge the gap between manufacturers and end-users, optimize supply chain operations, and expand market reach.
Distributors Who Serve the OEM Industrial Marketplace
The OEM industrial market in the USA is served by a diverse range of distributors, each with their own specializations and value propositions.
Key types of distributors include:
Specialty/Value-Added Distributors: These distributors focus on providing more than just product delivery. They offer a range of services designed to help OEMs improve efficiency, reduce costs, and enhance their products. These services can include:
Technical support: Providing expertise on product selection, integration, and troubleshooting.
Supply chain management: Offering services like Vendor Managed Inventory (VMI), kitting, and custom packaging.
Value-added processing: Services like product setup, software setup, and repairs.
Industrial Distributors: Industrial distributors focus on Maintenance, Repair, and Operations (MRO) and OEM products. They can provide a variety of products and services, often encompassing both industrial and electrical products, serving diverse customer sets.
National Distributors: These are large distributors with a wide reach across the US, offering a broad range of products and services. Examples include:
Automation24, Inc.
Avnet Electronics
Digi-Key
Gexpro
Heilind Electronics
Independent Distributors: These distributors specialize in sourcing components, especially those that are hard to find or obsolete. They can often provide competitive pricing and a range of value-added services.
Authorized Distributors: These distributors have direct relationships with manufacturers and provide access to genuine parts and manufacturer warranties.
Distributors focused on Specific Industries: Some distributors specialize in serving specific industries, such as the automotive industry with its Tier 1, Tier 2, and Tier 3 supplier structure.
OEMs find distributors that offer:
Custom Production: Components manufactured to exact specifications.
Quality Assurance: Adherence to strict quality standards to ensure product effectiveness.
Supply Chain Solutions: Services that help manage and optimize the supply chain, from sourcing to delivery.
Technical Expertise: Support with product selection, integration, and troubleshooting.
Value-Added Services: Beyond basic product delivery, offering services like kitting, assembly, and VMI.
The selection of the right distributor depends on the specific needs of the OEM, including the type of products required, the level of technical support needed, and the desire for value-added services.
Specialty/Value-Added Distributors That Serve The Oem Industrial Market Place
In the USA, several specialty/value-added distributors cater specifically to the OEM industrial marketplace. These distributors go beyond simply supplying products and offer services that enhance the value chain for OEMs.
Examples of specialty/value-added distributors:
Distribution Solutions Group (DSG): This specialty distribution company provides value-added solutions for the OEM and industrial technologies markets. They offer services through businesses like Lawson Products, Gexpro Services, and TestEquity.
AFC Industries: A full-service industrial distributor offering value-added services such as vendor managed inventory, custom engineered products, kitting, and packaging to OEM manufacturers.
Value Added Distributors, LLC (VAD): Operating in the Midwest and Southern US, VAD distributes hoses, tubes, seals, and related products to specialty vehicle OEMs and other manufacturers. They provide value-added services including custom fabrication, assembly, kitting, and vendor managed inventory.
Flotech: A value-added distributor and servicer of industrial valves and automation solutions in the Southeast U.S., offering services like valve maintenance and testing.
Singer Industrial: This company provides industrial rubber, fluid power, and automation solutions as a value-added distributor.
Gexpro Services: Part of DSG, Gexpro Services focuses on providing global supply chain services to the OEM market.
Lubker Distribution: Specializes in value-added services for OEMs, including fastener supply, made-to-print sourcing, and managed inventory solutions.
Comprehensive Logistics (CLI): CLI offers value-added services for manufacturing, focusing on optimizing material flow and ensuring production-ready parts for OEMs and Tier-1 Suppliers.
These distributors offer specialized services such as customization, kitting and assembly, vendor managed inventory (VMI), technical support, supply chain optimization, and integrated solutions.
The right specialty/value-added distributor significantly benefits OEMs by improving efficiency, reducing costs, and enhancing product quality.
Maintenance, Repair, And Operations (Mro) Distributors Serving The Oem Industrial Marketplace
There are many companies that provide Maintenance, Repair, and Operations services to the OEM industrial market in the USA. These companies offer a wide range of products and solutions designed to support the optimal performance and longevity of industrial equipment
Key players in the MRO industry serving industrial OEMs in the USA:
W.W. Grainger, Inc.: A large MRO distributor that provides a wide range of industrial supplies and services.
Applied Industrial Technologies: A distributor and technical solutions provider specializing in industrial motion, fluid power, and automation technologies.
Fastenal Company: Another major distributor of industrial supplies, including fasteners and other MRO products.
Motion Industries Inc.: A distributor of industrial parts and supplies, including bearings, power transmission equipment, and fluid power products.
DXP Enterprises: Provides MRO industrial distribution and supply services.
Martin Supply: Offers industrial supply solutions, including MRO products and services.
Advanced Technology Services (ATS): Specializes in industrial asset management and MRO solutions.
MRO Inc.: Focuses on the repair and sales of industrial equipment and automated industrial parts.
MRO Solutions: Manufactures and offers specialty chemical products for industry, such as adhesives, sealants, thread lockers, and lubricants.
Services offered by distributors:
Distribution of MRO supplies: Providing essential products like lubricants, adhesives, cleaning supplies, and safety equipment.
Equipment repair and maintenance: Offering repair services for industrial equipment and automated parts.
Technical support and expertise: Providing specialized knowledge and assistance to optimize equipment performance.
Supply chain management: Helping OEMs manage the flow of MRO parts and materials.
Manufacturing and engineering support: Assisting with redesign, reengineering, and production of compatible replacement components.
The MRO market in the USA is significant and serves various industries, including manufacturing, aerospace & defense, automotive, and energy. MRO companies play a crucial role in ensuring the efficient operation and maintenance of industrial equipment, helping OEMs to improve their productivity and profitability.
It's important to note that the specific MRO services and solutions offered by these companies may vary depending on their specialization and focus areas. For example, some may focus on particular industries like aerospace, while others may offer a broader range of industrial supplies and services.
OEM Product Distributors Serving Oem Industrial Market Place
Prominent OEM product distributors serving the industrial marketplace in the USA:
Large Industrial Distributors:
W.W. Grainger
: A leading industrial distributor with a large customer base.
Motion
: Ranked among the top industrial distributors.
: A market leader owned by Air Liquide.
: Another top industrial distributor.
: Provides a range of industrial components.
WESCO International
: Has a dedicated division for industrial OEM solutions.
: Known for its extensive product offerings and services.
Distribution Solutions Group (DSG)
: Provides distribution solutions to the OEM and industrial technologies markets.
Specialized OEM Parts Suppliers:
: Focuses on aftermarket parts for various industries, including agricultural and construction.
AFC Industries
: Offers solutions for OEM manufacturers, distributors, and users of C-Class components.
: Known for various automotive parts, including tires and brake systems.
Other Notable Distributors:
: A leading distributor of genuine OEM foodservice equipment parts.
Dell Technologies OEM Solutions
: Supports various industries, including industrial automation.
Note: This is not an exhaustive list, and many other OEM product distributors cater to the industrial marketplace in the USA.
How to find more distributors:
Explore the full lists of industrial distributors mentioned in the search results, such as the "2022 Top 50 Industrial Distributors".
Utilize online directories like the Vlog, which connects buyers with OEM manufacturing companies, suppliers, and distributors.
Remember to research and compare distributors to find the best fit for your specific needs.
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